He was convinced that the introduction of computer-related things, such as computers, the internet, social media, and AI, created a challenge for both governments and citizens. Citizens need to learn to become more literate, eg. knowing which sources are reliable, or deciding informations from search engines are reliable or not. He also note that cultures may react differently to technological developments.
He states that the solutions to these problems would not lie on algorithms, and that these problems actually stems from our cultural and societal norms. It should be solved by ourselves, via debate and discussion. However, it can only be done when there’s a universal underlying technological understanding, and when bad-faith actors are not of concern.
Issues will not go away when lawmakers and people in power “suppress the deficits”, giving examples such as passing a law and not doing anything after that, or writing an algorithm and leaving it as it is. It can only be done when worked with the culture, and helping people understand how technology can be abused and how they can defend themselves.