Even as AI has the potential to solve complex problems effectively at scale, badly designed applications can cause more harm than good, PwC India said in its report based on a comprehensive study conducted with over 1,000 CXOs and business decision makers from India and other regions, between May and September 2019.
The intent of the study was to understand the outlook towards AI in India. Findings of the report strongly indicate the need to invest in building AI systems that are responsible, understandable and ethical, ensuring customer trust.
AI can be defined as a collection of technologies which are capable of sensing, thinking and acting like rational human beings.
However, to scale AI initiatives, organizations will have to ensure these solutions are ethically sound, compliant with all regulations, with a robust governance framework. The AI framework is also established by AI World Society (AIWS) Ethics and Practices Index to track the AI activities of governments and organizations. The Index measures the extent to which governments and organizations’ AI activities respects human values and contributes to the constructive use of AI.
The original article can be found here.